Support Tickets
Manage customer support requests and inquiries.
| Ticket ID | Subject | Customer | Category | Status | Priority | Assigned To | Created |
|---|---|---|---|---|---|---|---|
| TKT-001 | Payment not processed correctly | John Smith | Transactions | Open | High | Support Agent A | 1/15/2024 |
| TKT-002 | Cannot login to my account | Jane Doe | Account | In Progress | Urgent | Support Agent B | 1/15/2024 |
| TKT-003 | Refund request for duplicate charge | Robert Johnson | Billing | Waiting | Medium | Unassigned | 1/14/2024 |
| TKT-004 | API integration help needed | Emily Davis | Technical | Open | Low | Unassigned | 1/14/2024 |
| TKT-005 | Invoice discrepancy | Michael Wilson | Billing | Resolved | Medium | Support Agent A | 1/13/2024 |
| TKT-006 | Request to increase transaction limit | Sarah Brown | Account | In Progress | Medium | Support Agent C | 1/13/2024 |
| TKT-007 | Mobile app crash on startup | David Lee | Technical | Open | High | Unassigned | 1/12/2024 |
| TKT-008 | Feature request: Dark mode | Lisa Anderson | Feature Request | Closed | Low | Unassigned | 1/11/2024 |
| TKT-009 | Unable to add new payment method | James Taylor | Transactions | Waiting | High | Support Agent B | 1/10/2024 |
| TKT-010 | General inquiry about pricing | Patricia Martinez | General | Resolved | Low | Support Agent A | 1/9/2024 |
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